Latest updates

* Advanced Sorting: Quickly and efficiently sort your user base into defined categories, making data handling and customer interactions more streamlined. * Segmentation Capabilities: Users can now categorize and manage their customer base based on various criteria such as purchasing behavior, demographics, and more. * Tailored Communication: With the new user segmentation, you can send targeted messages or campaigns to specific user groups, ensuring more relevant and personalized interactions. * Insightful Analytics: With enhanced analytics, better understand the behavior and preferences of different customer segments, enabling more informed decision-making. * Streamlined User Experience: Efficiently manage and locate segmented user data with an intuitive user interface. Thank you for your feedback and support in bringing this feature to life. We continue to work towards enhancing your experience and value your input in shaping our platform's future. For any queries or further information on utilizing user segmentation, please refer to our User Guide or contact our support team.

You and your guests will both get read receipts so you know if a message has been seen. Plus, you can now share checkout instructions faster with new quick replies. With read receipts, Hosts and guests can tell if their messages have been read. Once you or your guests have read a message sent through the app, a read indicator appears just below the last message in the message thread. By default, all users will have read receipts turned on by early June. To turn them off, go to the Privacy and sharing section of your account settings.

CLEAR CHECKOUT INSTRUCTIONS Now you can add checkout instructions directly on Airbnb, similar to the way you enter standard house rules. Quickly create a checkout list by selecting from these common tasks: * Gather used towels * Throw rubbish away * Turn things off * Lock up * Return keys You can add details for each task. For example, you might specify that guests put rubbish in one bin and recycling in another. You can also write requests that are specific to your home, such as covering the grill after use. AUTOMATIC CHECKOUT REMINDERS We’ll send guests an automatic reminder with your checkout time and instructions. This is sent as a push notification to your guest’s mobile device the day before checkout at 5.00pm in the time zone where they’re staying. Guests need to have the Rental app downloaded and push notifications enabled to receive this reminder. Once they check out, guests can let you know they’ve left with a single tap or click.